We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Loved it!! Met my expectations, arrived very well packed and fast. Will save the store in my favorites!!
Thank you, very fast delivery to home, everything is fine
Great thing. Turned on and everything works without any settings.
Everything corresponds to the description. Well packed. Instruction on the Russian. In the dark time of day is clearly visible!!! You can constantly keep the screen on, and there is a economical mode: the screen will turn on when the child starts to make sounds. This helps to save battery power. The camera only works from the network!!! This is a small minus. And the monitor is powered by battery. In principle, it lasts for the night. If the monitor is turned on all the time, the battery is quickly consumed. The microphone is sensitive enough! You can talk with the monitor and the baby will hear you. You can turn on the lullabies from the monitor, the baby in the crib will listen to them. In general, the thing is excellent!!! Convenient: do your business and watch the child. I advise moms!
The product corresponds to the description, packed perfectly! The store sent the order quickly! It came to bashkortostan too quickly. Quality camera and sound at the highest level! I recommend!
Ordered 17.06, the courier brought home, to moscow 12.07. The box is whole, not damaged. The nanny is very good, the quality is excellent. I recommend! I bought it for 2748, with a coupon from aliexpress. Shipping free
Very good Baby phone for the Price
Everything is fine! Delivery fast in russia to the tyumen region 10 days! Everything works! Sorry there is no camera rotation remotely. Thank you for the quality goods and fast delivery!!! Recommend!!!
Very cool. Delivery was 4 days to zelenograd. The courier brought straight home. Video nanny works well. The image is normal, the sound is also.
Packed well, the camera came in intact. The image is good, the reception range has not yet been checked. So everything is fine, the store sent quickly and came in 5 days from russia to the irkutsk region. In the kit there is an instruction, but so the interface in the Russian language
Very good!! Very fast!!
Works perfectly and swiftly delivered
Delivery is super, on the second or third day-in the apartment by courier! Turned on, set up, just. Thank you for such a good baby monitor!)))
Fast delivery, very convenient and necessary thing
Very fast delivery, only ordered-already received.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!